Agent Basics

The Basic tab is where you configure your chatbot's identity and behavior.

Navigate to: Inqyra > Configuration > Basic tab

The Basic tab for configuring your chatbot's core settings

Agent Name

The name of your chatbot agent. This is used internally for identification and is shown in the widget header (unless you override the header title in the Widget settings).

Language

Select the language your chatbot will use to communicate with visitors. Inqyra supports 26 languages:

Arabic	Czech	Danish	Dutch
English	Finnish	French	German
Greek	Hebrew	Hindi	Hungarian
Indonesian	Italian	Japanese	Korean
Malay	Norwegian	Polish	Portuguese
Romanian	Russian	Spanish	Swedish
Thai	Turkish	Ukrainian	Vietnamese

The language setting affects:

• The chatbot's response language
• Widget interface text (placeholder, button labels, error messages)
• The default system prompt template

Tip

The chatbot can understand questions in any language thanks to the multilingual embedding model, but it will respond in the language you select here.

System Prompt

The system prompt is a set of instructions that tells the AI how to behave. It defines your chatbot's personality, tone, and boundaries.

Default Prompt

When you select a language, Inqyra fills in a sensible default system prompt. You can use it as-is or customize it.

Writing a Good System Prompt

Here are tips for writing an effective system prompt:

• Define the role — "You are a helpful customer service assistant for [Company Name]"
• Set the tone — "Be friendly and professional" or "Keep responses concise and direct"
• Set boundaries — "Only answer questions about our products and services"
• Handle unknowns — "If you don't know the answer, suggest the visitor contacts support at [email]"
• Format preferences — "Use bullet points for lists" or "Keep responses under 200 words"

AI Prompt Builder

If you're unsure what to write, use the Generate with AI button (available in the Setup Wizard). The prompt builder asks you questions about your business and generates a tailored system prompt automatically.

Saving Changes

Click Save Agent at the bottom of the page to save your changes. A confirmation message appears when the save is successful.