Skip to content

Conversations

The Conversations page lets you review all chat interactions between visitors and your chatbot.

Navigate to: Inqyra > Conversations

Conversation List

The conversations list showing a table with session IDs, dates, message counts, tokens, and costs The conversation list with key metrics for each chat session

The table displays all conversations with the following columns:

Column Description
Session ID Unique identifier for the conversation (click to view details)
Started Date and time when the visitor started the chat
Messages Total number of messages in the conversation
Total Tokens Combined tokens used (input + output)
Cost Cost in USD based on the provider and model used

The list is paginated with 20 conversations per page.

Conversation Detail

Click on any session ID to view the full conversation.

A conversation detail view showing the message exchange between a visitor and the chatbot Conversation detail showing the full message history

Session Information

At the top, a summary table shows:

  • Session ID
  • Start time
  • Message count
  • Total tokens used
  • Total cost

Message History

Below the summary, each message is displayed with:

  • Role — User or Assistant
  • Timestamp — When the message was sent
  • Content — The full message text
  • Tokens & Cost — Token count and cost for each assistant response

Exporting Conversations

Click the Export CSV button at the top of the conversation list to download all conversations as a CSV file. The export includes:

  • Session ID
  • Start time
  • Message count
  • Token usage
  • Cost
  • Archived status