Document Upload¶
Premium Feature
Document upload is available with a premium license. See Free vs Premium for details.
Upload PDF and Word documents to expand your chatbot's knowledge beyond your website content.
Navigate to: Inqyra > Documents
The Documents page with file upload and document management
Supported Formats¶
| Format | Extensions |
|---|---|
.pdf |
|
| Microsoft Word | .doc, .docx |
Maximum file size: 10 MB per file
Uploading Documents¶
- Click Choose Files or drag files into the upload area
- Select one or more PDF or Word files
- Click Upload
- Documents begin processing automatically
Documents are processed automatically after upload
Processing Workflow¶
After upload, each document goes through these stages:
| Status | Description |
|---|---|
| Processing | Text is being extracted and split into chunks |
| Completed | Document has been chunked and is ready for embedding |
| Failed | An error occurred during processing (click Retry to try again) |
Once processing completes, the document's chunks appear in the Knowledge Base and need embeddings generated (just like website content). Visit the Knowledge Base page to process any pending embeddings.
Managing Documents¶
The documents table shows:
| Column | Description |
|---|---|
| Filename | Original file name |
| File Type | PDF or DOCX |
| File Size | File size in human-readable format |
| Status | Processing status with color indicator |
| Chunks | Number of content chunks created |
| Upload Date | When the file was uploaded |
| Actions | Retry (for failed) or Delete |
Deleting a Document¶
Click Delete to remove a document and all its associated content chunks from the knowledge base. This action cannot be undone.
Search Integration¶
Document content is included in your chatbot's knowledge base alongside website content. The Configuration > Search tab offers three modes for how documents are searched:
| Mode | Description |
|---|---|
| Linked | Documents are linked to related website pages and returned as supplementary context |
| Direct | Documents are searched directly alongside website content |
| Hybrid | Combines both approaches for maximum coverage |
Tips¶
- Upload product manuals, FAQ documents, or policy documents to give your chatbot specialized knowledge
- Keep documents under 10 MB — split large documents if needed
- Re-upload a document to update its content (delete the old version first)
- Check the Knowledge Base page after upload to verify chunks were created and embeddings are processed