Statistics¶
Premium Feature
Advanced statistics are available with a premium license. See Free vs Premium for details.
The Statistics page provides detailed analytics about your chatbot's usage and costs.
Navigate to: Inqyra > Statistics
The Statistics page with summary metrics and daily usage breakdown
Date Range Filter¶
Use the dropdown at the top of the page to select a time period:
- Last 7 days
- Last 30 days
- Last 90 days
- Last year
Summary Cards¶
Four summary cards show totals for the selected period:
| Card | Description |
|---|---|
| Total Conversations | Number of chat sessions |
| Total Messages | Combined user and assistant messages |
| Total Tokens | Tokens consumed (input + output) |
| Total Cost (USD) | Spending based on provider pricing |
Daily Breakdown¶
A detailed table shows metrics for each day (most recent first):
| Column | Description |
|---|---|
| Date | Calendar date |
| Conversations | Number of new conversations started |
| Messages | Messages exchanged |
| Tokens | Tokens consumed |
| Cost (USD) | Daily cost |
Exporting Data¶
Click Export CSV to download the statistics for the selected date range as a CSV file. This is useful for:
- Creating custom reports
- Importing into spreadsheet tools
- Sharing usage data with stakeholders
- Tracking costs over time
Understanding Your Statistics¶
Cost Optimization¶
Use the daily breakdown to identify:
- Peak usage days — Consider increasing limits on busy days
- Cost trends — Track whether costs are growing and adjust limits accordingly
- Quiet periods — Identify low-traffic times when the widget might not need to be active
Conversation Quality¶
Compare the messages per conversation ratio to understand engagement:
- Low messages per conversation (1–2) may indicate visitors aren't getting useful answers — review your knowledge base content and system prompt
- High messages per conversation (5+) suggests good engagement and follow-up questions